Shipping & Transit Information

Orders placed and verified by 4PM Eastern Time on business days* will ship the same day.   If your order requires a pallet/truck shipping, it may not ship until the next business day.

We offer free ground shipping, using a carrier of our choice, for orders $299 and over.  Free shipping is offered in the contiguous 48 states.

We primarily use FedEx for air shipping and various carriers for LTL (truck) shipping.

We ship from warehouses located throughout the US.  Typical shipping times are:
  • Economy- Usually arrives 2 to 5 days 
  • 2-Day- Arrives in 2 business days 
  • 1-Day- Arrives next business day
  • 1-Day AM- Arrives next business day by 10:30AM*  (Actual guaranteed delivery time varies by zip code)
  • Saturday Delivery- Available for Friday purchases in limited zones
  • LTL Shipping- Generally arrives 3-7 business days
International Orders

Phonelady ships around the globe.  The shipping amount quoted does not include duties, taxes, brokerage or other charges.  Those fees will be collected from you by the carrier unless other arrangements are made before you place your order.  There may be a 2 day delay in the shipment of your international order while we consolidate your items in our main warehouse for export.

*Phonelady is open Monday to Friday.  We are closed Saturday, Sunday and major US Holidays, including Thanksgiving and the Day After Thanksgiving.