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Nortel BCM 50 Basic Call Center SW Authorization Code New

Item #: NTKC0200N

Features:

  • Intelligent Contact Center and Mulitmedia Contact Center are keycodes on Business Communications Manager 50 requiring no additional hardware
  • Skill-based routing directs the call to the appropriate support person for large contact center functionality at a small business price
  • Intelligent routing based on source, destination, or caller input allows calls to be handled more efficiently
  • Real-time and historical reporting provides accurate detailed reports for the Contact Center Supervisor
  • Performance statics displayed on a wallboard and updated every few seconds allows supervisors and agents know how well the contact center is performing
  • If authorization code is purchased without a system and activation is required there will be an additional charge of $50


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