Call Us Today: 1-877-300-7557
FREE GROUND on most $500+ orders
LOW AIR RATES
Call Us Today: 1-877-300-7557

Warranty Information



Warranty Information



Warranty Information

Phonelady.com will replace any new equipment that is determined to be defective within the first 30 days of ownership, except as noted below. Phonelady.com requires the equipment serial number(s) in order to process warranty replacements. After the first 30 days all warranties will be honored by the manufacturer. A list of manufacturers, their contact information, and warranty periods is provided below. All returned items must include original packaging materials, such as boxes, bags, cables, cords and manuals. Returns must be double boxed and include the RMA number on the outside of the shipping box; DO NOT write on the original packaging or damage it in anyway. Please refer to our Return Policy for more information on how to request an RMA (returned merchandise authorization).

Phonelady.com warranties all refurbished equipment for one year unless noted in the product description.  

Any advance replacements require a valid credit card.

 









Aastra (now called Mitel)
155 Snow Blvd.
Concord, ON L4K4N9
905-760-4200
800-574-1611

One Year Warranty
AT&T
Consumer Products
5 Wood Hollow Road
Parsippany, NJ 07054
800-222-3111
One Year Warranty
Avaya
Call 877-300-7557 or
e-mail us at customerservice@phonelady.com
One Year Warranty for New and Refurbished, Including Phones, Software is 90 Days.  All  honored by phonelady.com.
Adtran
901 Explorer Blvd., 5 South
Huntsville, AL 35814
800-615-1176
888-423-8726
5 Yr. Warranty, Except Total Access products, 10 year.
Ameriphone
12082 Western Avenue
Garden Grove, CA 92841
Voice 800-874-3005
TTY 800-772-2889

One Year Warranty
Citel

877-248-3587



One Year Warranty
ClearOne
1825 Research Way
Salt Lake City, UT 84119
800-945-7730
Two Year Warranty
Cortelco
1703 Sawyer Road
Corinth, MS 38834
662-287-5281
800-288-3132
One Year Warranty, except 2500 & 2554 phones, 5 year.
DuVoice
608 State Street
Kirkland, WA 98033
800-888-1057
425-250-2393 (Tech Support)
One Year Warranty
GN Netcom/Jabra
77 Northeastern Blvd
Nashua, NH 03062
603-598-1100
800-345-8639
Two-Year Warranty applies to the following products:

GN 2100 Series | GN 2200 Series |   All Commercial Grade Amplifiers

One-Year Warranty applies to the following products:

GN 4100 Series | All Wireless Products | All Headset Telephones | Computer Products
Open Ear Cushions are not returnable.

Gai-Tronics
400 East Wyomissing Avenue
Mohnton, PA 19540
800-492-1212
One Year Warranty
Konftel
866-606-4728
Two Year Warranty
Multi-Tech
2205 Woodale Drive
Moundsview, MN 55112
763-785-3500
800-328-9717
2, 5 or 10 year, depending on the product.
Nortel

Call 877-300-7557 or
e-mail us at customerservice@phonelady.com

One Year Warranty honored by phonelady.com
Phybridge
1200 Speers Road, Suite 37
Oakville, ON L6L 2X4 Canada
905-901-3633



One Year Warranty
Plantronics
345 Encinal Street
Santa Cruz, CA 95060
831-426-5858
800-544-4660


One Year Warranty, Except H series headsets, 2 years.
Open Ear Cushions and Voice Tubes are not returnable.

Polycom
1565 Barber Lane
Milpitas, CA 95035
888-248-4143

 

One Year Warranty from PhoneLady.com
RCA

Thomson, Inc.
P.O. Box 671988
Marietta, GA 30006-0034

800-511-3180

One Year Warranty
Siemens/Rolm

Call 877-300-7557 or
e-mail us at customerservice@phonelady.com

 

One Year Warranty honored by phonelady.com

snom technology Inc.

136 Harvey Road
Suite A102
Londonderry, NH 03053
339-227-6160 Option 2

 

One Year Warranty




JOIN OUR Newsletter Receive product updates, discounts & more!