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  Home > Warranty

Warranty Information

Warranty Information

PhoneLady.com will replace any new equipment that is determined to be defective within the first 30 days of ownership, except as noted below.    After that period of time all warranties will be honored by the manufacturer. A list of manufacturers, their contact information, and warranty periods is provided below.

PhoneLady.com warranties all refurbished equipment for Two Years unless noted in the product description.  

Any Advance Replacements require a valid credit card.

 

Aastra
155 Snow Blvd.
Concord, ON L4K4N9
905-760-4200
800-574-1611

One Year Warranty
AT&T
Consumer Products
5 Wood Hollow Road
Parsippany, NJ 07054
800-222-3111
One Year Warranty
Avaya
Call 877-300-7557 or
e-mail us at allison@phonelady.com
Three Year Warranty for new & two year warranty for refurbished  honored by PhoneLady.com
Adtran
901 Explorer Blvd., 5 South
Huntsville, AL 35814
800-615-1176
888-423-8726
5 Yr. Warranty, Except Total Access products, 10 year.
Ameriphone
12082 Western Avenue
Garden Grove, CA 92841
Voice 800-874-3005
TTY 800-772-2889

One Year Warranty
Citel

877-248-3587

 

One Year Warranty
ClearOne
1825 Research Way
Salt Lake City, UT 84119
800-945-7730
Two Year Warranty
Cortelco
1703 Sawyer Road
Corinth, MS 38834
662-287-5281
800-288-3132
One Year Warranty, except 2500 & 2554 phones, 5 year.
DuVoice
608 State Street
Kirkland, WA 98033
800-888-1057
425-250-2393 (Tech Support)
One Year Warranty
GN Netcom
77 Northeastern Blvd
Nashua, NH 03062
603-598-1100
800-345-8639
Two-Year Warranty applies to the following products:

GN 2100 Series | GN 2200 Series | ADDvantage | Orator-G | 405-Flex-SF | Stratus Ultra-G | Contour LX-G | 805 Flex | All Commercial Grade Amplifiers

One-Year Warranty applies to the following products:

GN 4100 Series | All Wireless Products | All Headset Telephones | Computer Products

Multi-Tech
2205 Woodale Drive
Moundsview, MN 55112
763-785-3500
800-328-9717
Two, 5 or 10 year, depending on the product.
Nortel

Call 877-300-7557 or
e-mail us at allison@phonelady.com

One Year Warranty for new & Two Year Warranty for refurbished  honored by PhoneLady.com
Plantronics
345 Encinal Street
Santa Cruz, CA 95060
831-426-5858
800-544-4660


One Year Warranty, Except H series headsets, 2 years.

Polycom
1565 Barber Lane
Milpitas, CA 95035
408-526-9000
800-765-9266

 

One Year Warranty
RCA

Thomson, Inc.
P.O. Box 671988
Marietta, GA 30006-0034 800-448-0329

One Year Warranty
Siemens/Rolm

Call 877-300-7557 or
e-mail us at allison@phonelady.com

 

One Year Warranty for new & Two Year Warranty Refurbished  honored by PhoneLady.com

snom technology AG

Gradestr 46
D-12347 Berlin
Germany
+49-30-39833-101

 

One Year Warranty

Phonelady™.com
A division of
Telecommunications Export Co.
44 Garden Street
Danvers, MA 01923
Tel: 877-300-7557
Fax: 978-739-4485
info@phonelady.com

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