Features: For users that need a larger display (two-line x 40-character) and a terminal with a more traditional look Built-in recorder interface module to record and monitor agent calls for quality assurance or legal reasons Display capability with multi-line scrolling for VuStats data: real-time call center performance statistics on agents, splits, skills, VDNs, trunks, and trunk groups Headset operation, including dual headset jacks An array of programmable line and feature buttons that give agents one-touch access to a choice of call center features Fully RefurbishedCradle kit sold separately
